Newsletters and Updates
Provider alerts
January 21, 2026
Medicaid enrollment of ordering, referring, and prescribing (ORP) providers (PDF)
January 15, 2026
Annual HEDIS Medical Record Retrieval Project FAQs (PDF)
December 30, 2025
National Committee for Quality Assurance (NCQA) required important reminders (PDF)
December 11, 2025
NaviNet Care Gap Response Workflow Design (PDF)
NaviNet Disputes Status Enhancement (PDF)
November 4, 2025
Introduction to Edifecs (PDF)
Edifecs FAQs (PDF)
October 30, 2025
Encourage patients to get Flu and RSV vaccines (PDF)
October 30, 2025
Updated Covid-19 vaccine guidelines for Fall 2025 (PDF)
July 22, 2025
Supporting documentation for prior authorization requests (PDF)
July 15, 2025
NaviNet claims investigation attachments (PDF)
July 7, 2025
New vendor to provide in-home health evaluations (IHE) (PDF)
May 20, 2025
Save the date — Improvements to the claims overpayment response process are on the way (PDF)
May 1, 2025
Important Taxonomy code requirement on claim submissions (PDF)
March 24, 2025
Update: EPSDT & Sports Physical Incentive – What You Need to Know (PDF)